DrGit,

I am sorry we have not been able to get you an Eleven Rack. As you can imagine, they have been VERY popular. That being said we have had many shipments since our first order. In fact, we get new shipments every month. The problem is that they are so popular that they get presold or sold out before we can ever get them listed on our website.

If you really want one, the best thing to do is get it on order with us (via web or your sales engineer) and I promise you it will be filled soon. In fact, the next shipment is supposed to be here in a few weeks. And yes, they will have our custom presets installed in them.

Again, I apologize for the frustration.

Thanks,
Chuck