Basically, he was asking whether Pro Tools was supposed to come with the 11R. I explained that many vendors are removing the software and selling the unit at a lower price, but that he didn't need PT now that the standalone editor is available.

I also steered him toward Singtall's presets... something we should do for every 11R noob, in my opinion.

I'm happy to help - I'm French-Canadian, so it's not a problem to answer the odd question in French.