Ok, I got mine figured out. I got a fast response from digi/avid and was told to do the updates which I had done already but also to do the win 7 config steps. Well I did em. Then.... still no better. I have a M-audio that I am replacing with the 11R and I thought maybe the USB cable is bad? No chance right! WRONG!!! That was it, I used my old usb cable and the problem is gone . I switched them back and forth to verify my findings. I would be surprised to see this a lot but , Ya never know.